Tanzania Immigration Services Department has trashed a video clip making rounds in social media showing a foreigner complaining over taking long to get immigration services at the Kilimanjaro International Airport (KIA).
The department clarified that the foreigner, together with other passengers who disembarked from the KLM airplane, were served according to procedures and international standards for serving passengers at airports.
In its statement yesterday, the Immigration Services Department explained that each of the passenger who disembarked from the plane was served for an average of two minutes and 40 seconds.
“The department informs the public that according to the International Civil Aviation Organisation (ICAO), one passenger is supposed to be served for no more than three minutes,”
the statement, which was issued by immigration spokesman, Superintendent of Immigration, Paul Mselle, said.
“The Department conducted an investigation and was satisfied that the person who recorded and circulated the video clip has evil intentions to undermine the efforts by President Dr Samia Suluhu Hassan in promoting tourism and investment in the country through the Royal Tour film,”
the statement added.
Elaborating, the statement said the complaining passenger arrived in the country from Amsterdam by the KLM plane at 2:50 p.m. on November 26, 2022.
According to the statement, the plane had a total of 317 passengers of whom 226 disembarked at the KIA Airport at 3:06 p.m. and started receiving immigration services to enter the country.
At the same time, another group of 91 passengers who were supposed to disembark at the Julius Nyerere International Airport (JNIA) was directed to land at the KIA airport at 5:45 pm after the first group of passengers had been served and left.
Each of the 91 passengers was also served for an average of 2 minutes per passenger, whereby they were served from 5:50 pm to 6:35 pm.
“In that context, the department informs the public that the information published on social media is incorrect since all passengers were served in accordance with international procedures and standards of serving passengers at airports.”
he insisted.
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