MINISTER for Information, Communication and Information Technology Nape Nnauye has applauded Airtel Tanzania for their investment in digital transformation.
Mr Nape graced Airtel Tanzania Customer Service Week celebrations, which included exhibitions of services and products provided by the company.
The exhibitions started at the beginning of the week to mark World Customers Week and are aimed at giving customers a platform to experience the best services and products and at the same time their challenges are solved.
Speaking after visiting the exhibitions, Minister Nape appealed to Tanzanians to continue using the services and products provided.
“The government owns Airtel by 49 per cent shares. These are your money and therefore, whenever you use any service of product provided by Airtel means that you are benefiting yourselves,”said Mr Nape.
Airtel Tanzania Managing Director Dinesh Balsingh congratulated Minister Nape for making time to take part in this year’s Customer Week.
“The Customer Service Week means a lot to us as a service provider. It allows us to meet with our customers who are very important to the growth of our business.
“’During the week, we had a great opportunity of exhibiting our services and products to our customers. In addition, customers had an opportunity to provide feedback on how we can better serve them,”said Balsingh.
The telco has over 3,000 Airtel Money Branches accords the country.
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