Facebook needs to crack down on fake “Live” videos:;
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Was that space walk or climb of a massive antenna tower really shot
on Facebook Live? No. Is the point of Facebook Live to show a virtual
clock counting down to the New Year? No. Yet these are some of the
videos that have crookedly taken advantage of the notifications and
extra News Feed visibility of Facebook Live posts.
Facebook’s fake news problem isn’t isolated to text articles. Both
social media-specific outlets like Interestinate and big name publishers
paid by Facebook like BuzzFeed are abusing the Live video format to
boost their viewership and score new followers.
A
fake “Live” video from November 2016 that was actually recorded in 2015
received at least 6.7 million views. Image via Huffington Post
When asked about fighting abuse of the Live format, Facebook pointed me to a single line in its platform policy
that says “Ensure any pre-recorded content is clearly distinguishable
from live content.” Facebook also admits it posted but never announced
a December 6th update to a March 2016 blog post about videos getting extra visibility in feed while Live. It says
We’ve heard feedback from people that they don’t find
graphics-only polls to be an interesting type of Live content – for
example, “Press Love for peanut butter, Haha for jelly” where the whole
stream consists of static or looping graphics or images. Given this
feedback we’re now taking steps to reduce the visibility of Live streams
that consist entirely of graphics with voting. If you post a Live video
with graphics-only polls, it may not show up as high in people’s News
Feeds.
Now TechCrunch has learned that Facebook is considering reducing the
feed presence of more “Live” videos that aren’t actually live,
specifically in effort to discourage “countdown” videos that don’t use
polling but are just a graphic.
But to truly fix the problem, Facebook needs a robust policy about Live and how it will punish offenders.
FOR A LIMITED TIME ONLY!
It only took a year for fake Live videos to start becoming a serious
problem. In late October 2016, several viral content Facebook Pages
including Viral USA, Interestinate, and Unilad posted an allegedly Live
video of a space walk on the International Space station that was
actually recorded in 2013. Unilad’s version received over 19 million views, and was never taken down. That Page now has 23 million followers, showing that fake Live content can help publishers build an audience.
A few days later, Interestinate was at it again with a Live video
purporting to be someone climbing an amazingly tall tower to “replace a
lightbulb”. The clip was from a year earlier, and actually showed
someone inspecting a digital radio antenna. The 18-minute clip was
looped multiple times to make it the max length for Live videos — four
hours long — giving the stream time to build a bigger and bigger
viewership. It received at least 6.7 million views. The clip has since been removed.
These fake videos are clearly designed to dupe the public and rack up
views, but there’s also a less well-defined issue of what Facebook Live
is supposed to used be for. For example, do Live videos have to use
real footage rather than just a computer graphic?
While Facebook Live is often used for monologues, Q&As, citizen
journalism, event coverage, and entertainment, some publishers are
simply rigging graphics to play for the maximum broadcast length of four
hours. BuzzFeed scored 11 million views with this “Countdown Until 2016
Is Finally Over”. The four hour post published 5 days before the start
of 2017 is just a countdown clock over a looping stock graphic of a
fire.
While possibly amusing for a moment, it seems far from what Facebook had in mind for Live.
Fighting The Living Dead
It’s time for Facebook to lay out some clear rules for Live to
protect users’ attention and prevent gaming of the feed. Right now, the
closest thing Facebook has to a Live policy is that this content must abide by its standard content policies, and this statement buried in the FAQ of the Live API:
Can I add pre-recorded video into a live post?
We encourage all live broadcasts to exclusively contain live content
so as to preserve the integrity of a viewer’s experience. However, there
are unique cases in which cutting to a pre-recorded clip makes sense,
similar to how a news show might show previously recorded content on
live TV.
Facebook will need to do more than “encourage” good behavior to keep
publishers from abusing Live. It needs to spell out clear policies for
what’s allowed and what isn’t, with consequences for accounts that break
the rules that go beyond just removing the one offending video.
Here’s some suggestions for these rules:
Live broadcasts must start and end Live and consist primarily of Live content
Any recorded content broadcast on Live must include a clearly visible disclaimer of when it was shot
Live broadcasts must not contain extended full-screen shots of pre-made graphics.
Content from a computer screens such a video game streaming must be being created in real-time during the Live broadcast
Users should be allowed to report fake Live videos as not being Live
Facebook should detect fake Live videos by scanning for comments like “not Live”
Videos that violate these policies will be removed
Publishers that post videos that violate these policies will be
punished by having their entire Facebook Page’s News Feed visibility
decreased, or their ability to broadcast Live removed
By formalizing its exact policies and putting the threat of
punishment behind them, Facebook can ensure users’ feeds and
notifications aren’t clogged with canned content masquerading as Live.
Facebook just hired a Head Of News, former TV anchor Campbell Brown,
but she’s focused on partnerships not not policy. With all the fake
text news, censorship decisions, challenges of avoiding bias, and the
emerging issues posed by new formats. Facebook needs a “Head Of News Policy” more than ever.
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