Facebook today is beginning to test integrating ads into its mobile
messaging app’s user interface. The company says it will launch what it
characterizes as a “very small test” in Australia and Thailand,
which will allow businesses to place an ad on the Messenger home screen.
These fairly prominent card-style ads include image thumbnails
accompanied by text and a link. They appear below your recent
conversations, says Facebook.
The link in question can direct users to take different actions, like
clicking to learn more about the business or signing up for a service,
among other things. This is similar to how Facebook Pages for businesses
today can direct users to take a specific action, like shopping their
site, or starting a chat, for example.
The ads currently take up a lot of screen space on the homescreen,
where they sit below your Favorites and above the Active Now section,
which shows you which friends are online. This seems to make Messenger
less user-friendly, as you have to scroll past these large,
hard-to-ignore ads, just to use other key Messenger features.
Facebook at least promises that ads will not appear in conversations,
unless the user chooses to click on the ad or start a chat with the
brand.
“Businesses have long been telling us that they are very excited
about the potential of the Messenger platform to reach their customers
and help them to drive sales, build brand awareness and increase
customer satisfaction,” writes Facebook Product Manager Eddie Zhang, in
an announcement detailing the new ads.
Sure, businesses are excited. Users, however, less so.
At present, Facebook already provides other ways for businesses to
reach customers via Messenger, including News Feed ads that take users
into a chat session and sponsored messages.
Messenger today has over a billion monthly users which could be
reached through advertisements like this. The company also notes that
people are sending over 1 billion messages to brands per month – a stat
it highlights as if it’s some indication that people will want to see
ads like this in Messenger.
But the truth is, people like to reach out to businesses via
Messenger because it’s a more efficient ways of asking questions or
getting customer service compared with calling the business or shooting
an email. That doesn’t mean that they want the user interface of one of
their main messaging apps cluttered with advertisements.
Of course, this is still just a test for now. If interaction between
these ads and Messenger users is low, Facebook may rethink how
the implementation will be handled.
In addition, the company notes that users can hide and report specific ads using the dropdown menu in their Messenger.
It’s long been rumored that Facebook would further monetize Messenger via ads, though previous leaks had pointed to plans that
would allow businesses to start chats containing ads with users who had
initiated chat threads with the business before. This later turned into
sponsored messages. But
those type of ads are more interruptive, and could make people less
likely to open organic messages, because they come to think of messages
in the app as being spam.
The new ads, on the other hand, seem to more closely resemble the banners in News Feed that you scroll past.
Facebook says the ads will roll out to a test group of people in Thailand and Australia in the coming weeks.
COMMENT AND SHARE.........................!!!!!!!!
Share And Comment Bellow On What You Think About This Post!!!
Comments
Post a Comment
Welcome.......
What are you thinking of....!!