Google’s making it easier for Google Analytics users to find the important trends in their data.
The change is already live in the Google Analytics app for iOS and
Android, where, in the Assistant screen, you should now see
automatically generated insights.
For example, if your website or app had a sudden jump in new users,
Google Analytics will highlight that, and tell you where those new users
came from. Or if you’re an e-commerce company, it can tell you which
products had the biggest rise in sales.
This is information that Google Analytics was already tracking, but
now it’s being surfaced in an quick-to-read card format. So businesses
don’t click around to different pages to find the information, and
they’re less likely to overlook important changes in the data.
Senior Director of Product Management Babak Pahlavan said that for
larger companies that have a data analyst or team of analysts, these
insights should help them “scale up.” And for smaller businesses that
can’t afford their own analysts, this approach can “bring that same sort
of possibility of having these analysts accessible to them and bring in
insights that otherwise you would miss.”
Product Manager Ajay Nainani added that the approach was to “take the
things an expert does [and] put it into a product … There’s anomaly
detection, there’s a combination of techniques to surface stuff.”
And the system is supposed to get smarter and better suited to each
business’ needs over time. There’s a simple thumbs up and thumbs down
button at the bottom of each insights card, so you can tell the system
whether the data was useful for you. Google Analytics is also looking at
other activity, like whether or not you’re sharing insights cards with
other members of your team, to determine what’s resonating.
Pahlavan also suggested that this is just one step in the evolution
in Google Analytics, which is moving towards “more insights, less data.”
(The product has also become part of a larger set of marketing tools, the Analytics 360 suite.)
And while insights are just launching on mobile for now, Nainani said Google is working on a desktop web version too.
by: Anthony Ha
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